Service Desk Administrator - 12-month contract
About Your New Employer as Service Desk Administrator
Join a dynamic and supportive team located in Ballymount. This organisation is committed to growth and development, offering an engaging work environment where your contributions are valued. They have been providing service to the HVAC, Electrical and Controls industry for over 30 years.
About Your New Job as a Service Desk Admin
1. Invoicing
2. Develop and manage detailed maintenance schedules
3. Scheduling Engineers and Technicians
4. Creating and updating jobs on CRM system
5. Respond to customer queries
6. Generating status reports and updating customers
7. Prioritise and plan maintenance activities
8. Data entry
9. Maintaining, monitoring, and filing all relevant information and documentation.
What Skills You Need as Service Desk Administrator
1. 1-2 years of experience in a service desk administration role
2. Invoicing experience
3. Scheduling and coordination experience
4. Proficiency in Microsoft Office especially Excel
5. Strong time-management, prioritisation, and organisational skills
What’s on Offer
1. €35,000 - €38,000
2. Flexible & Hybrid working
3. 21 days of annual leave
What’s Next
Apply now by clicking the “Apply Now” button or email me, Ella Flanagan at eflanagan@sigmar.ie
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