Job Summary
We are seeking a Customer Service and Support Administrator to join our team in Cork for a 12 month maternity cover contract. The successful candidate will be responsible for sales/purchase order processing, customer service, and administrative tasks.
Key Responsibilities
* Check customer orders against sales quotes and internal policies
* Expedite customer purchase/sales orders
* Maintain accurate and detailed electronic records/files of customer jobs
* Manage internal and customer service related reports
* Log documentation requirements and liaise with the documentation team
Requirements
* Previous customer service/administration experience within a tangible goods industry
* Strong IT skills including Word, Excel, and ERP systems
* Excellent communication and interpersonal skills with a bright, professional manner
* Highly organized with strong attention to detail
* A team player with the ability to work on their own initiative
About Us
Our company is a leading supplier of equipment and engineering solutions to the pharma, biotech, and chemical industries. We offer a supportive team environment and strong cross-departmental communication and collaboration.