Musgrave is one of Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest, and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to ensure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work, and in return, we aim to be the very best place to work, grow, and thrive. We have an opportunity for a Small Medium Enterprises (SME) Sales Advisor to join our Ballymun MarketPlace team.
The purpose of this role is to grow sales within the small to medium business sector - including online, corporate hampers, gifting, and drive continuous improvement. Key responsibilities of this position include but are not limited to:
Roles and Responsibilities:
* Drive sales in line with SME budget targets
* Drive profit in line with SME budget targets
* Manage online processes and customer registrations end to end
* Manage all KPI’s associated with the SME channel
* Identify sales opportunities – working with the Floor Manager & SME Sales Manager to identify new target customers with sales opportunities to grow profitable sales. Work on own initiative to seek out new business and drive customers who are lapsed or in decline, getting more of the basket from customers.
* Manage and complete all relevant weekly sales reports using MWP systems to report to the SME sales manager and branch manager.
* Maintain proactive customer communication and engagement through different channels: mail, digital, and face to face
* Ensure the wholesale standards in your area are consistently at an excellent level (merchandising, product availability, HACCP, H&S)
* Engage with all departments to grow sales and customer satisfaction. Form strong relationships with key sales and trading colleagues.
* Work cross-functionally with all departments to ensure consistent delivery of excellent service levels to our customers
* Manage online sales and activities – responsible for setting up new online customers and managing temporary accounts.
* Drive seasonal opportunities - Hampers, Gifting - own all occasions
Experience, Skills, and Education:
* 2 - 3 years of knowledge and sales experience in wholesale or retail
* Experience/knowledge in the wholesale industry or in direct retail sales (competitors/range/customers)
* Customer-focused with an ability to develop strong customer relationships
* Fully flexible with working hours
* Go above and beyond where necessary to get the job done
* Passionate about food
* Ability to change, adapt, and be flexible
* Ability to work cross-functionally
* Leaving Cert or equivalent
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
#J-18808-Ljbffr