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Counter Manager - Brown Thomas Limerick (37.5 hours), Cork
Client:
Rituals
Location:
Cork, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
53122fec2c4b
Job Views:
16
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
As Counter Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!
You’ll work closely with your Account Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure to build upon our brand awareness, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!
Qualifications:
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-oriented. On top of that, you have:
* Prior relevant experience as a Counter Manager or equivalent within retail or hospitality.
* Proven track record of exceeding KPIs such as conversion, ATV, UPT and mystery shop results.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
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