Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.
The ideal candidate will have/be:
* Minimum 1 year fresh food supervisory experience;
* Minimum 2 years experience in a role with strong exposure to fresh food;
* Fully trained in HACCP and food safety, with experience in meeting the HACCP and food safety requirements;
* Experience in ordering for deli departments and managing waste within a fresh food department;
* Good knowledge of Microsoft Office (Excel, Word);
* Numerical skills;
* Ability to roster and adhere to budgets;
* A true passion for the food industry and creativity in the fresh offering;
* Customer-focused manager who can build a quality and loyal customer base;
* The ability to inspire, lead and motivate employees through support and development.
Main duties:
* Actively live Centra brand values i.e. Proud, Energetic, Imaginative and Community-Based;
* Prepare the presentation and layout of the deli serve over;
* Implement planograms correctly;
* Minimise waste and shrink in the department;
* Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors;
* Demonstrate passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers;
* Train all new employees to the deli;
* Deal with all customer queries efficiently, professionally and consistently with store policy;
* Engage with new initiatives and embrace new ways of working.
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