Rooms Division Manager
We are seeking an experienced and passionate Rooms Division Manager to lead the front-of-house and accommodation operations.
About the Role
This is an excellent opportunity for a dynamic leader to further develop their career in one of Ireland's finest luxury hotels.
* Oversight of Rooms Division operations, including Front Office, Accommodation, Guest relations, Switchboard, and Concierge.
* Delivering exceptional guest service by maintaining high standards across all areas of the Rooms Division.
* Leading and motivating a diverse, young dynamic team to ensure smooth day-to-day operations.
* Developing and implementing strategies and SOPs to enhance guest satisfaction and operational efficiency.
* Collaboration with other hotel departments to ensure seamless delivery of best-in-class service.
* Monitoring and maintaining room availability, rates, and occupancy levels.
* Management of budgets, inventory, and financial performance of the Rooms Division.
* Ensuring compliance with health, safety, and environmental standards.
Requirements
* Minimum of 3 years of experience in a senior management role in a luxury 5-star hotel, preferably in Rooms Division or Front Office.
* Strong leadership skills with a proven ability to motivate and inspire a team.
* Excellent communication and interpersonal skills.
* Strong understanding of hotel operations, guest service excellence, and financial management.
* Ability to work under pressure in a fast-paced environment.
* Flexibility, professionalism, and a positive, proactive attitude.
* A degree in Hospitality Management or equivalent is preferred.
Benefits
* Company events.
* Employee discount.
* Food allowance.
* Gym membership.
* On-site parking.
* Relocation assistance.
* Wellness program.