Kepak is a family-owned food company with over 50 years of meat craft experience, employing 5,000 people across 12 manufacturing sites in Ireland and the UK.
They have a portfolio of market leading brands and aim to grow both their business and employees' careers.
Job Summary:
Seeking a skilled IT Support & Infrastructure professional with strong technical background, including SQL skills, networking, VMWare/Veeam and experience in manufacturing or similar environments.
Responsibilities:
* Provide technical support for IT systems, software, and hardware, including troubleshooting, problem resolution, and technical assistance to all staff.
* Maintain and repair IT infrastructure, including installing, configuring, and maintaining computer systems, servers, network equipment, and peripherals.
* User account management, including creating and managing user accounts, permissions, and access rights for staff.
* IT inventory management, including maintaining an accurate inventory of IT equipment and tracking software licenses.
* Network administration, including managing local area networks (LAN), ensuring proper connectivity, security, and performance.
* Software support, including installing, configuring, and providing support for factory-specific software applications.
* Documentation and training, including developing and updating technical documentation and guidelines for IT systems.
Requirements:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Proven experience working as an IT Support Technician in a manufacturing or industrial environment.
* VMWare/Hyper-V/Veeam experience, including understanding VMWare virtualisation and experience with Veeam backup and replication.
* Technical skills, including proficiency in troubleshooting and resolving hardware and software issues, familiarity with Windows operating systems, and server administration.
Benefits:
* Company Pension
* Further Education support and paid Maternity Leave
* Employee Discount Platform and Bike to Work Scheme
* Long Service Awards and GroceryAid Employee Assistance Program
* Subsidised canteen
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