Cloud Support Associate ( Media and Content Delivery | Mandarin speaker)AWS??????????????????????????????,????????????????????????????????????????,?????????,?????????????,????????????????,??????????,???????????????
?AWS,?????????????????,?? AWS ?????????????????????,?????????????? AWS ??????,??????????????,?????? Technical Account Manager?Solution Architect? Business Development Managers;???????????? Subject Matter Expects (SME) ? AWS Service Development Team ???????
?????????????????,????????????????????????????????????? AWS ??????????????/???????????????????? AWS,??????????????????????
??????????????????????? follow-the-sun ??,?? on-call ????????,?????????????(?????????????????),??????????,?????????????????
Key job responsibilitiesStorage & Content Delivery ??????????????????????????????????? AWS ???????:S3, Cloudfront, SES, MediaConvert, Kinesis Video Streams, Backup and Storage Gateway??
???????????????????,?????(OSI ??)?IP ???TCP?UDP?DNS?HTTP,???????????????? AWS ????????????,??????????????
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BASIC QUALIFICATIONSWill graduate in 2024 or 2025Bachelor's and above degree in Information Management/Information Science/Information Technology, Computer Science, Engineering, or a related field;Knowledge of networking protocols such as DNS, HTTP, TLS, TCP and related troubleshooting toolsUnderstanding of Content Delivery Networks (CDN) OR Media Streaming ServicesExperience with Linux system administrationExperience with web-based applications and REST API servicesGood communication skills in Mandarin, and intermediate English proficiencyPREFERRED QUALIFICATIONSKnowledge of AWS and Cloud Computing conceptsKnowledge of large-scale storage architectures and backup/DR strategiesExperience operating and troubleshooting email services and SMTPUnderstanding of streaming video (H264, MP4, WEBM, HLS, Smooth Streaming)Customer facing experienceAmazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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