Job Description
About Total Orthodontics
We are seeking two part-time receptionist roles, covering five days per week, with flexibility regarding the distribution of days.
Available Positions
* Position 1: 15-hour contract
* Position 2: 22.5-hour contract
Practice Location and Accessibility
Total Orthodontics is situated at 218 Ormeau Road, Belfast, BT7 2 FY, on the corner of Ormeau Road and North Parade in South Belfast.
By Bus: Bus route 7 A from the city centre stops directly outside our practice, offering convenient access for both staff and patients.
By Train: Botanic train station is approximately a 20-minute walk from the practice, providing an alternative public transport option.
By Car: We offer free on-site parking, and additional parking is available in the surrounding streets, ensuring ease of access for those who drive.
By Bicycle: For cyclists, the nearest bicycle rack is just 200 yards from our front door, promoting eco-friendly commuting.
Nearby Amenities
The Ormeau Road area boasts a variety of local amenities, including cafes, shops, and parks, contributing to a vibrant and convenient working environment.
Receptionist Role and Responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients that has been provided by our clinicians
* Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
* Excellent customer service skills face to face, telephone and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
Your Skills and Experience
We are looking for candidates who:
* Are positive and professional in a fast-paced environment
* Have previous administration or receptionist experience, preferably within a healthcare setting
* Affirm strong communication skills face to face, via telephone and email
* Are proficient with Microsoft Word and Outlook with overall strong organisation skills
* Have previous experience with promoting company products and services
* Preference will be given to those with dentally experience
Salary and Benefits
We make life better for millions. That includes yours.
You will enjoy:
* Competitive pay rates and the opportunity to increase this through training and development
* Access to My Healthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number.
* My Healthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
* My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
* Access to discounts at a wide variety of gyms and fitness facilities across the UK.
* This benefit includes access to online digital fitness providers too.
* Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental Health Line and access to Personal Energy - Bupa's own wellbeing programme.
* Discounted dental insurance which can be extended to immediate family members.
* Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan.
* Wagestream - Access your income before payday, if and when you need it.
* Access to career pathways and support throughout your working life with Bupa Dental Care
Diversity and Inclusion
Bupa Dental Care champions diversity and we understand the importance of our people representing the communities and customers we serve.
You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer.