Night Deputy Manager
Reporting to: Project Group Manager
Location: Cork
Hours: 35 hours per week over a 7 day rota - FTC (12 months)
Compensation: €47,809.47 EUR
Scope of Responsibility: Overseeing local management of service delivery and providing multi-site support during night hours.
Key Areas of Responsibility:
SERVICE MANAGEMENT
* Be an active member of the Local Management Team (LMT), collaboratively overseeing the efficient, effective management of the assigned project.
* In conjunction with the Project Group Manager (PGM), responsible for the night-to-night running of your project, providing care and support to the particular project’s client group.
* Provide support to ensure teams have assistance throughout the night shifts.
STAFF
* Support induction of night support workers across services.
* Supervise, train, and manage staff performance through probation, joint annual appraisals, and supervision in the assigned project.
* Oversee and support the development of the night’s team in the assigned project.
* Responsible for provision of staff support across multi sites during hours of work.
* Provide in-person support in projects across services where needed.
SERVICE DELIVERY
* Manage all service user processes through the team.
* Manage the staff rota and ensure adequate cover for the project during hours of work.
OPERATIONAL MANAGEMENT
* In conjunction with the rest of LMT and the PGM, ensure service policies and procedures are established, operating correctly, and communicated to teams.
HEALTH AND SAFETY
* Responsible, together with the PGM and the rest of LMT, for ensuring the project operates as defined by the Health and Safety Statement.
* Support staff with incidents during hours of work and provide debrief or onsite support if needed.
COMMUNICATION
* Ensure effective communication with the local management team by completing and receiving a full handover of happenings during hours of work.
TEAM WORKING
* Develop/manage an operational and well-functioning staff team.
* Provide support and training to night staff where identified with PGM.
* Participate in the planning and delivery of staff team days and review days as required (to be carried out in conjunction with the PGM).
CONTRIBUTION TO BROADER ORGANISATIONAL OBJECTIVES
* Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required by Senior Service Team, and contribute to the improvement of quality, training, Service User involvement, and other aspects of service quality as required.
THE BUILDING
* Oversee building standards and ensure identified repairs are handed over to manage health & safety standards.
FINANCE
* Be involved in financial planning for the project, manage the project budget with other LMT, and ensure cash procedures are followed.
FUNDRAISING & COMMUNICATIONS
* Facilitate the requirements of the Fundraising and communication team and liaise with project staff as required.
ADMINISTRATION
* Ensure accurate data management.
* Oversee tasks assigned through the Deputy Manager Checklist and/or assigned by the Project Group Manager of the assigned project.
GENERAL RESPONSIBILITIES
* Ensure that all Depaul policies and procedures are being adhered to and contribute to the effective implementation of Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with this client group.
* Undertake your role in a professional manner, maintaining a high quality standard of work, and work in accordance with the aims, values, and ethos of Depaul.
* Undertake any other duties that may be required which are commensurate with this role.
* Continuously develop the role to ensure all tasks are undertaken effectively and appropriately, meeting the strategic aims and objectives of Depaul.
Person Requirements:
EXPERIENCE
* 2 years’ experience working in the Homelessness/Social Care field, in a direct access client support or key working role.
* Social Studies / Case Management Accredited Qualification.
* Experience of low threshold, harm reduction services desirable.
* An understanding of the key issues relating to managing a residential setting.
* Ability to use initiative and apply sound decision-making skills, including the ability to act calmly in emergencies and respond professionally to challenging situations.
* Ability to motivate staff in the provision of services to homeless people and to work closely with and support volunteer workers.
* Ability to ensure that Health and Safety procedures are adhered to and contribute to the development of health and safety practices within the project.
* Ability to manage service users with complex needs and challenging behaviours.
* Respect for the values and beliefs of Depaul.
Location: Cork, Munster
Department: St Vincent's (Cork)
Employment Type: Fixed Term
Minimum Experience: Mid-level
Compensation: €47,809.44 / annum
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