Job Title: German Relationship Executive - Contract Renewals
Job Type: Permanent Full Time (Mon-Fri)
Location: Dublin City Centre (Hybrid model 2 days from home per week, 3 days in the office, after probation)
Responsibilities:
* Manage key accounts and provide a high level of customer care, anticipating clients' needs by delving deep and renewing contracts within an existing client database.
* Developing strong internal and external relationships with customers & coming up with innovative ways to continually enhance the customers' experience.
* A track record in meeting and exceeding targets and ensures working in a fast-paced environment.
* Participate in weekly & monthly meetings.
* Communicating with external parties through negotiation and renew agreements.
* Preparing proposals, negotiating contract renewals and executing presentation packages with 100% accuracy Navigate complex compliance requirements and operations procedures that differ with each client and jurisdiction.
* Administration and use of CRM systems.
Requirements:
* Optimal for 1-2 years' experience in sales, customer service, and/or account management
* Fluent German & English
* High levels of motivation, enthusiasm and an innovative approach
* Excellent telephone manner is essential.
* Good team player with a flexible and cooperative attitude
* Excellent attention to detail and written and verbal communication skills.
* Strong Administration and MS Office skills
* Must be eligible to work full time in Ireland.
Benefits:
* Pension
* Bonus
* Health Benefit
Training: 6 months onsite and then Hybrid Model
We are currently hiring a German Relationship Executive focused on contract renewals to join a growing service solutions company based in Dublin City Centre. You will join a global company with a state-of-the-art modern offices based right in the city centre and work with a small specialised team.
In this role, you'll play a pivotal part in maintaining and continuing our relationships with existing clients. We are seeking a dynamic individual who thrives in a sales environment and excels at building rapport with clients, understanding their needs, articulate the value of our services, and negotiating contract terms to ensure a seamless renewal process.
This is a fantastic opportunity for a potential candidate that has excellent relationship, interpersonal, and negotiation skills with strong attention to detail and a high standard of client management experience.