Field Service Technician (Monaghan, Ireland)
About Us
At 4AG Robotics, we're a fast-growing startup revolutionizing mushroom harvesting with innovative robotics. Driven by creativity, collaboration, and excellence, we make quick decisions to stay at the forefront of technology.
Job Overview:
This role combines technical expertise with hands-on problem-solving to ensure optimal system functionality for our advanced robotic systems on-site at farms.
Key Responsibilities:
1. System Deployment: Install, configure, and calibrate agricultural robotic systems at customer sites.
2. Troubleshooting: Diagnose and repair complex mechanical, electrical, and software issues.
3. Technical Support: Provide hands-on and remote technical support to ensure continuous systems functionality.
4. Training and Education: Offer comprehensive training to customers and farm staff on operating and maintaining robotics systems.
5. Collaboration: Work with the engineering team to improve product reliability and serviceability.
6. Documentation: Document all service activities and develop preventive maintenance plans.
7. Inventory Management: Maintain an organized inventory of tools, spare parts, and consumables required for service activities.
8. Prototyping: Support field trials of new equipment and prototypes, providing valuable feedback on performance.
9. Customer Relationships: Foster strong relationships with customers, acting as a trusted technical advisor.
10. Safety Protocols: Adhere to all safety protocols and industry standards when working on-site.
Qualifications and Requirements:
1. A degree in robotics, mechatronics, engineering, or a related field is essential.
2. Proven field experience, preferably in agriculture or robotics systems, is highly desirable.
3. Strong diagnostic skills for mechanical, electrical, and software-related issues are required.
4. Effective communication and customer service abilities are necessary for success.
5. Experience with automation systems, PLCs, and industrial control systems is advantageous.
6. Flexibility to travel internationally and work in diverse indoor and outdoor environments is a must.
7. A valid driving license is also required.
Our Company Culture:
We embrace the fast pace of start-up life and value innovation, agility, and teamwork. We encourage healthy debate and commitment to moving forward as a team.
This role offers a competitive salary of 70,000 - 110,000 EUR per year (Remote - Ireland).