Job description
Arboretum is a trusted family-run business, creating an oasis for customers in the realms of garden, home, fashion, and food. Our commitment to an unparalleled shopping experience is driven by our dedicated staff. Arboretum Kilquade, our second store opened in 2015 on the National Garden Exhibition Centre site. The store boasts a cutting-edge design, featuring a wide array of indoor plants, a food hall, a fashion boutique, and a health and wellness department. Rachel’s Secret Garden Cafe, a beloved spot, accommodates 100 diners overlooking the 17 exhibition gardens. The entire retail and plant area is roofed, ensuring a delightful shopping experience year-round.
We are seeking a passionate Senior Retail Sales Assistant to join our retail team. If you love connecting with people, and enjoy creating exceptional shopping experiences, this opportunity is for you.
Key Job Responsibilities
* To achieve and seek to exceed personal sales targets across targeted product areas.
* To maximize the sales potential of your area.
* Improvement & development of relevant areas.
* Deal effectively with all customer enquiries, in an efficient and courteous manner, solving any problems as quickly as possible in order to ensure customer satisfaction.
* Ability to work well in a team and a pleasant and courteous demeanour.
* Ensure that workplaces health & safety requirements are met and take responsibility for the security of the building and stock.
* Inspiring your store team to drive sales and deliver the finest level of customer service.
* Keep up to date with current product knowledge, compliance with company policies, procedures and best practice to ensure a high level of productivity in line with company targets.
The Ideal Candidate
* 2 plus years Retail Sales experience.
* Will be extremely customer focused, and results driven.
* Must be able to build and maintain customer relationships, delivering a memorable customer experience.
* Experienced in ordering, stock taking/control, managing assigned department or product line desirable.
* Knowledge of KPI’s will be an advantage.
* Will have strong visual merchandising skills.
* Will have excellent communication, planning and organisation skills.
* Will be self-motivated and driven.
Why work with us?
At Arboretum Kilquade, we believe in fostering an exceptional work environment that values and rewards our dedicated team members. Here's why you should consider joining us:
Daily Perks
* Benefit from daytime shifts and flexible work schedules to accommodate a better work-life balance.
* Staff discount.
* Complimentary tea and coffee before 9 am.
* Access to Redicare Inform for unlimited online health coach consultations.
* Free on-site parking.
Recognition:
* Recognition and rewards.
* Staff Awards Night.
* Staff Team building events.
* Length of service rewards.
* Free Breakfast / Lunch rewards.
* Career Progression.
Join a Great Team
* Proud winners of multiple awards, including the National Retailer of the Year in 2021 and Garden Centre of the Year in 2022.
At Arboretum Kilquade, we celebrate success and foster a supportive atmosphere for your professional journey. Join us in crafting exceptional experiences for our customers and become an integral part of our award-winning team of Arboretum Kilquade in 2025!
Schedule:
* 8-hour shift.
* Flexitime.
Skills:
Retail, Sales, Customer Service
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