Administrator - Utilities
You will play a key role in the success of an ongoing water utilities project and work with a team delivering operational maintenance across the greater Belfast area.
About the Company
We are a leading local utilities company based in Belfast, with a significant presence within the greater Belfast area and ongoing projects throughout Northern Ireland.
Our Services
We operate across a range of sectors, including electricity, sewer, telecoms, gas, roads, water works, civil engineering, and fibre cable installations.
Job Description
Due to the increasing workload and recent contract awards, we are looking to expand our team with Administrators who will support the Water team in scheduling and planning new water connections, repairs to the watermain network and liaising with engineering staff and customers.
Key Responsibilities
* Creation and management of job packs, including maps created on the ESRI mapping system (full training is provided).
* Inputting data into internal works management systems.
* Receiving reports from clients and liaising with 3rd party contractors via phone and email.
* Creating and maintaining schedules, arranging meetings, and participating in teams calls.
* Handling calls from clients, operatives, and the public, ensuring accurate information is recorded and delegated to the relevant team members.
* Planning and updating schedules for the team, including meeting coordination and appointment setting.
Requirements
* Minimum of 1-2 years of administrative experience, particularly in data input and administrative support roles.
* Proficiency with IT and computer systems, including Microsoft Office (Excel, Power Point, Outlook) and experience with apps-based software.
* Training will be provided for geographic systems such as Aurora, Symology, ARC GIS, LSBud, Google Maps, and Gridfinder.
* Strong communication skills, both verbal and written, with attention to detail.
* Excellent organizational skills, the ability to meet deadlines, and the capacity to work independently or as part of a team.
* Own transport is required due to the location of the company.
* Flexible, enthusiastic, reliable, and punctual attitude.
Working Hours
8:00 AM - 5:00 PM (flexible start time of 9:00 AM also available).