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Overview
The manager will be responsible for the day-to-day Business Operations of Project Delivery Partners offices in Ireland, Switzerland and the United States.
Role & Responsibilities
Responsibilities and tasks of the role includes but are not limited to:
* Manage day to day operations and business activities getting into the details to resolve issues quickly and keep the business moving forward.
* Responsibility for the delivery of running a compliant office in each region with respect to all legal requirements.
* Lead from the front, build relationships with clients, employees and partners.
* Create an environment which enables success for everyone.
* Work closely with other regional operations managers to ensure all regions are sharing best practices and implementing the same processes and systems that is possible given regional requirements.
* Responsibility for the delivery of the offices operational expenses.
* Primary escalation point for clients on matters relation to operational delivery.
* Ownership of the processes, systems, tools and techniques associated with day-to-day running of the offices.
* Responsible for ensuring that there is transparent and easy access to key performance metrics of the operation at any point in time.
* Participate in weekly Senior Management meetings.
* Develop a strategy for business which drives further growth through innovation and diversification.
* Develop a set of clear objectives for the business which drives performance.
* Employee visa / permit management.
Initiatives
Stimulating, gathering and communicating operations-related innovations and continuous improvement suggestions from across the regions with a view to improving the overall accuracy, efficiency and effectiveness of the Global Operation.
People Management
Responsibility for management of operations support staff in the regions of responsibility.
Business Contracts & Proposal Support
* Support of proposals generation, responsibility for ensuring that proposals receive the appropriate level of input during their preparation.
* Responsibility for ensuring that proposals are reviewed and approved, from an operational perspective, prior to client issue.
* Responsibility for operations review of contracts associated with new clients and projects.
Education And Experience
* Minimum of 10 years experience in an Operational Manager Role.
* Degree qualified, qualification in Business, Project- and/or Operations management is desirable.
* Strong commercial acumen coupled with a comprehensive understanding of business operations.
* Strong organisational, negotiation, problem solving and decision-making skills.
* Takes ownership of the work, is self-motivated with an ability to work independently and efficiently to meet deadlines.
* Strong interpersonal and communication skills with a strong ability lead and motivate.
* Ability to multi-task multiple priorities in a fast-paced environment.
* Team player with a can-do positive attitude.
* Ability to both understand and contribute to PDP's vision, goals and strategies.
* Ability to evaluate and pursue new initiatives and investment opportunities based on their fit with PDPs Strategic objectives.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
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