OverviewIbex is looking for a Network Engineer with intermediate problem resolution knowledge of hardware/software platform problems in complex, layered network infrastructure.
ResponsibilitiesExperienced in WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers.Troubleshoot and provide Tier-1/2/3 support to diagnose and resolve escalated issues that may cause service degradation or interruption in the connectivity of the Data Center, DR, Regional Hubs, and all branches.Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), security products/practices – ACLs, Firewalls, VPN, etc.Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations.Knowledge of wireless access controllers and access points.Intermediate knowledge of network systems design principles and standards.Excellent written and oral communication skills, including the ability to articulate project-level presentations to business sponsors.Strong troubleshooting and critical thinking skills to resolve complex problems.Ability to draft and document designs and standards.Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers.Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs, etc.
).Familiar with 24x7 operational and rotational NOC-based shifts.Qualifications2 - 4 years of experience in a relevant field.Master's or Bachelor's degree in computer science or engineering.CCNA is required and CCNP, or equivalent (certified) is preferred.Routing, switching, and VPN troubleshooting expertise.
Understanding of WAN and internet multi-homing architecture.Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations.Cisco IOS, Cisco ASA/Palo Alto (Firewall), Fortinet Wireless, SolarWinds, and/or other Network Management utilities.Knowledge of wireless access controllers and access points.
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