Diversity, Equity, and Inclusion at Dojo
We strive to improve diversity, equity, and inclusion by helping employees thrive and innovating for better customer experiences. With a focus on customer-first, we aim to create a workplace where everyone feels valued and empowered.
The Role
As Head of Regulatory Compliance (PCF-12), you will work closely with Paymentsense Ireland Limited (PIL) board and management to enhance the Regulatory Compliance programme for Ireland and EEA. You will have responsibility for ensuring second line oversight of the regulatory compliance framework and will manage the Central Bank of Ireland (CBI) regulatory interactions and reporting.
Key Responsibilities:
* Lead and enhance the Regulatory Compliance Program (non-AML), overseeing the compliance team and integrating regulatory changes into practices.
* Manage communication with governance committees, senior management, the board, and the Central Bank, ensuring compliance with obligations and handling regulatory inquiries.
* Provide regulatory training for employees, maintain training records, and review compliance policies, procedures, and monitoring programs.
* Track and resolve compliance issues, report to management, and implement initiatives to address risks while embedding sustainable compliance practices.
* Oversee outsourced regulatory compliance activities to ensure alignment with the company's Outsourcing policy.
Requirements:
* Proven experience in a similar role within an Irish financial institution, preferably in e-money or payments, with a Bachelor's degree in Law, Business, or related field, and Licensed Compliance Officer (LCI) qualifications (or equivalent).
* Extensive regulatory compliance experience in payments, card schemes (Visa, MC, Amex), and financial technology, with strong knowledge of Irish and EEA regulatory standards.
* Expertise in developing and managing compliance programs, including monitoring, testing, and assurance.
* Pragmatic and commercially-minded, with the ability to thrive in a fast-paced fintech environment.
* Proactive, fair-minded, and vigilant, with a strong ability to assess facts objectively and identify potential regulatory breaches.
About Dojo
With over 15 years in the payments industry, we've got a story to tell. Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers. Our mission is to empower businesses to thrive in the experience economy by creating tools and tech that turn transactions into meaningful relationships.
What We Value
* Curiosity: We're always learning and creating.
* Relentlessness: We keep going even when it's easier not to.
* Customer Obsession: We know how important customers are to what we do.