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Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.
ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. We’re not what you typically find in healthcare. We’re proud to be a team that does things differently, with a focus on finding solutions for our patients. We know we’re not for everyone and don’t claim to be perfect but our commitment to improvement is unwavering. We have the tenacity, creativity, and drive to find a better way – together - and always keep our patients at the forefront.
Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.
ADVENT is coming to Dublin after the New Year and wants you to be a part of it!
How you will make an impact as a Patient Services Representative:
* The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey.
* Greet patients and accurately check patients into EHR using established patient registration check-in protocols.
* Upload sleep study reports into the system.
* Review the future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart.
* Answer call center calls to provide overflow coverage as necessary.
* Own the opening and closing of the clinic per established guidelines.
* Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance, and works with clinic team members to maintain the daily schedule.
* Order medical supplies and pharmaceuticals as needed, per established protocol.
* Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs).
What we’re looking for in a Patient Services Representative:
* Prior medical experience preferred.
* Proven ability to independently apply best practices in time management.
* Proven ability to multitask in a fast-paced environment.
* Prior experience and/or desire to work in a role held accountable to quality performance metrics.
* Solid technology skills including Outlook, Word, Excel, Electronic Health Records.
* Great attention-to-detail and accuracy in work.
* Solution-oriented problem solver.
* Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done.
Why you should choose ADVENT:
* Culture that embraces being kind, is solutions-minded, and encourages you to ask questions.
* 16+ days of PTO (prorated your first year based on start date) & holiday pay.
* Medical, dental, and vision insurance with a generous employer-paid HRA account.
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