Operations Analyst
The GTM Strategy & Marketplace Operations Analyst will work closely with cross-functional teams to drive projects forward that are critical to the company's long-term success.
This role focuses on the day-to-day operations of the AWS Marketplace platform, including creating and managing AWS Private Offers for customers.
The position involves maintaining over $2B in total contract value for customers who have previously purchased through the AWS Marketplace.
This is a fast-paced environment where you will manage multiple responsibilities and projects while producing high-quality work.
Key Responsibilities:
* Perform daily operations for the AWS Marketplace.
* Create and maintain AWS Marketplace contracts by creating and amending Private Offers.
* Design and drive requirements gathering and perform user acceptance testing for monthly releases for new features for internal Marketplace selling automation.
* Update AWS Marketplace product listings and usage dimensions.
* Participate in cross-functional workshops for strategic projects.
* Represent Quote to Cash as a stakeholder and trusted advisor for all of Revenue Operations.
* Apply knowledge, skills, and judgment to make recommendations and resolve issues.
* Develop, document, and maintain a repository of Quote to Cash process flows and enablement materials.
* Work on high-visibility projects and initiatives that transform the way we do business.
Requirements:
* Bachelor's degree required.
* Understanding of the Quote to Cash lifecycle.
* Knowledge of cloud Marketplaces.
* Excellent problem-solving skills with a curious mindset and critical thinking ability.
* Ability to thrive in a fast-paced environment delivering accuracy while managing deadlines.
* Ability to understand broader business and financial issues, juggle multiple projects and tasks, and work with deadlines in a complex environment.
* Able to communicate effectively and document decisions clearly.
Desired Skills:
* Working knowledge of process documentation software, Google Sheets, or project management software.
* Experience related to CPQ or Order Management Systems.
* Experience with selling on cloud marketplaces (AWS, Azure, or Google Cloud Marketplace).
* Experience with Tackle.io.
This role offers an exciting opportunity to work with our team at CPL, driving innovation and growth in the technology industry.