Engage People Recruitment provided pay range
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Base pay range
IT Application Support Specialist (Microsoft)
Dublin City Centre
Hybrid
A leading Irish Engineering Firm based in Dublin CC is seeking a skilled IT Application Support Engineer with strong expertise in Microsoft products (e.g., Windows OS, Office 365, Azure), to join a well-established and growing tech team. You will play a vital role in ensuring the seamless operation of our software applications and providing technical support to internal teams.
Key Responsibilities:
1. Provide technical support for software applications, diagnosing and resolving issues efficiently.
2. Perform system maintenance, updates, and troubleshooting to ensure optimal application performance.
3. Collaborate with internal teams to support system integrations and resolve technical challenges.
4. Maintain and update technical documentation and user guides.
5. Deliver training and support to end-users on application functionalities.
Requirements:
1. Proven experience in IT application support or a similar role.
2. Excellent problem-solving and analytical skills with the ability to troubleshoot complex issues.
3. Strong communication skills to liaise effectively with both technical and non-technical stakeholders.
4. A degree in IT, Computer Science, or a related field is preferred.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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