About the Role
We are seeking a Rituals Expert to join our in-store management team. As a master of the Rituals feel good experience with product expertise, you will be a true brand ambassador, listening to customers' needs and serving as a role model and mentor to our Rituals Advisors.
This is an opportunity for a lead sales advisor to expand their professional skill set in luxury retail and cosmetics, working alongside a Store Manager, Assistant Store Manager, and Rituals Advisors to achieve personal and store goals.
You will interact directly with customers to ensure an optimal customer experience, while mentoring and supporting Rituals Advisors. This role requires mid-week flexibility and will involve working across 5 days.
Key Qualifications
* Prior experience as a supervisor or Team Leader within retail or hospitality
* Strong motivation to reach performance targets
* A customer-service mentality and team-player's work ethic
* Decision-making and problem-solving skills
* An eye for detail, organised, and structured