Job Title: Senior Office Coordinator (Administration and Operations)
The Operations Team is the backbone of CBTax, ensuring seamless daily operations, resource management, and cross-departmental support. They play a vital role in optimising workflows, maintaining efficiency, and fostering a productive work environment.
About the Role
You will be the driving force behind office organisation and efficiency, ensuring the smooth operation of daily activities. You will act as the first point of contact for clients and visitors, provide administrative support across teams, and manage office resources.
Main Responsibilities:
* Oversee and optimise office operations, ensuring a well-organised, efficient, and professional environment.
* Serve as the primary point of contact for visitors, clients, and external stakeholders, providing a welcoming and professional presence.
* Manage incoming communications, including phone calls and emails, ensuring timely and effective responses.
* Provide administrative support to various teams, including data entry, document preparation, and coordination of resources.
* Assist in managing office resources, including supply inventory, ordering equipment, and ensuring office facilities are fully operational.
* Support new employee onboarding, including workspace setup, orientation coordination, and training material preparation.
* Assist with special projects and operational initiatives, providing key administrative support to leadership and project teams.
* Identify and implement office process improvements, enhancing efficiency and workflow effectiveness.
Requirements:
* Proven experience in office coordination, administration, or operations, ideally in a fast-paced environment.
* Strong organisational and multitasking skills, with exceptional attention to detail.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
* Excellent written and verbal communication skills, with a strong customer service mindset.
* Ability to work effectively both independently and as part of a team.
* Strong problem-solving skills, with the ability to adapt and remain resourceful in dynamic situations.
* Confident in managing office communications and serving as a professional representative for clients and visitors.
You Might Thrive in This Role If:
* You take ownership of tasks and enjoy bringing structure and efficiency to a growing business.
* You are highly organised, with a natural ability to manage multiple priorities and deadlines.
* You love solving problems proactively, identifying solutions before challenges arise.
* You thrive in a dynamic, fast-paced environment, where no two days are the same.
* You enjoy interacting with people, creating a welcoming and professional office atmosphere.
* You take pride in maintaining a well-organised, high-functioning workspace, ensuring everything runs smoothly behind the scenes.
Compensation, Benefits, and Perks:
* A competitive salary.
* Bupa private healthcare.
* Electric Car Scheme & Cycle to Work Scheme.
* Tech Scheme – Stay ahead with the latest technology.
* Flexible benefits to tailor perks to your lifestyle.