About the Company:
Tesco is a values-led business, committed to building a better future for its customers, communities and planet.
We aspire to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable.
Tesco Ireland is dedicated to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.
The Role:
We are seeking a Shop Floor Manager to support and lead a team of people in delivering exceptional 'home' shopping experiences for our customers.
This role will report to the Deputy Manager and ensure that we are serving Ireland's shoppers a little better every day.
Responsibilities:
* Create an inspiring and welcoming environment for colleagues and customers
* Be responsible for the store when the Store Manager/Deputy Manager are not present
* Ensure that your team is fully trained and validated in their roles
* Create an environment of two-way communication, inspiring a culture of trust
* C coach and manage colleagues to enable them to deliver their daily priorities and be in the right place at the right time
* Review reports and systems to enable you to deliver the right improvements for customers and colleagues
* Drive a culture of zero food waste, managing date codes and ensuring no food suitable for human consumption goes to waste
* Recruit the best colleagues for our team, selecting those passionate about our customers
* Understand the cleaning specifications for your store and ensure that the plan is delivered through your team, led by example
* Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time
* Root cause any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times
* Recognise when colleagues give great service and provide feedback where necessary in relation to poor colleagues not giving great service
Requirements:
* A demonstrated track record of being passionate about delivering the right way for customers and colleagues
* Adaptable and agile thinking
* Delivering key objectives in a fast-paced environment
* The 'Go To' person for all queries for your department
* Shaping and influencing at the most senior level
* Previous retail experience preferred in a similar role
About Us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or on the move.
We are committed to celebrating diversity and creating an inclusive workplace where everyone feels welcome to shop and work.
We've taken steps to ensure our stores are places where everyone feels welcome to shop too, with colleagues all trained to support those with a visible or hidden disability through the Sunflower Lanyard programme.
We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.