GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experiences to life through our digital and physical destinations.
KNOW THE ROLE
Our Brown Thomas Arnotts Digital department are looking for an experienced e-Commerce Trading/Merchandise Manager to own the living, electrical and furniture categories and join their team in our beautiful South Anne Street Head Office. The team currently operates a flexible WFH plan to suit the department and teams.
This role will play a key part in maintaining a great online customer experience balancing brand and commerce across the Home & Lifestyle departments for Brownthomas.com and Arnotts.ie.
Key ownership areas include:
* Category strategy development, trade reporting, merchandising, site optimisation, range development and event/campaign execution.
* Building and maintaining relationships with brands and suppliers as well as key internal teams including buying, marketing, customer services, store and DC operations.
Key role objectives:
* Overall commercial performance of Home & Lifestyle, Electrical and Furniture categories across Brown Thomas and Arnotts websites.
* Strategy development, trade reporting, product merchandising, overall site optimisation, range development and event/campaign execution.
* Drive revenue and profitability targets for the department, maintain and input into the overall digital commercial calendar.
* Manage and develop a team with various seniority levels.
* Increase onsite conversion by leading a strategy for improved search and navigation, product information architecture and enhanced user experience.
* Create insights on customer on-site behaviour and buying journeys and share findings with stakeholders.
* Monitor online stock availability, working with buying and concessions team.
* Input into the wider site & app development BAU sprints recommending changes.
* Research marketing trends and make recommendations to improve site experience.
* Optimise existing digital tools for Home categories.
* Drive the overall Acquisitions priorities for Home.
* Key contributor and lead in site-wide projects requiring commercial decision making.
* Build productive partnerships with Buying, Merchandising and Marketing Teams.
KNOW WHAT WE’RE LOOKING FOR
* 5 years e-commerce experience.
* Commercially focused, track record in delivering results.
* Experience managing and developing a high performing team.
* Strong knowledge of online technologies and competitive landscape.
* Deep knowledge of online merchandising and CVR optimisation techniques.
* Excellent analytical and presentation skills.
* Strong communication and ability to work with cross-functional teams.
* Dynamic and flexible.
* Problem-solving attitude.
* Strong prioritisation and time management skills.
* Comfort with Microsoft Excel and PowerPoint.
KNOW WHAT'S IN IT FOR YOU:
* Competitive Salary.
* Contributory Pension Scheme.
* Competitive annual leave entitlement.
* Team Member discount across iconic brands.
* Recognition Days for Volunteering & Wellbeing.
* Wellbeing Initiatives.
* Extensive Learning & Development Offerings.
* Flexible Working Model.
* Additional Benefits.
KNOW HOW WE WORK:
Experience is our business: Our customer engagement sets the bar in service and experiential retail.
We Are More Than Shops: We create enjoyable places to excite and inspire.
We are Curators: Our unique range of products enhances our customers' lives.
We Care for Our People: We promote a culture where talent is nurtured.
We Succeed by Working Sustainably: We aim to cultivate community-focused retail environments.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds.
Please contact us at careers@brownthomas.ie to request accommodation.
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