Vacancy: Field Support Representative
Location: Dublin, Ireland
Salary: €24,700k
About the Client:
Our client is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries, specialising in the provision of MRO (indirect) products. Their services include Procurement, Transactional Processing, Stores Management, and Inventory Optimisation, all supported by industry-leading digital platforms. They cater to top-tier clients in various sectors including Pharmaceuticals, Foods, Beverage, Automotive, and Aerospace. Over the past six years, they have seen significant growth.
About the Role:
Our client is seeking a Field Support Representative to provide cover for Stores Envoys and support stores at client sites across the UK & Ireland. The primary goal is to ensure the continuous provision of high service levels with minimal impact on client operations.
Key Responsibilities:
Provide cover for Stores personnel
Receive deliveries and put stock away in predetermined storage locations
Issue stock products
Assist clients in the selection of goods, advising on cost-effective alternatives
Initiate and conclude all customer/vendor returns
Conduct rotational stock checks
Perform progressing and associated duties as required for the site
Identify cost-saving measures for the client
Drive continuous improvements in engineering stores
Maintain store standards according to Opex requirements
Provide excellent customer service
Assist with specific project work
Train and develop Store Envoys as needed
Maintain required H&S site requirements, including reporting near misses
Share best practices with sites when covering
Complete handover documents for Envoy's return
Communicate and liaise with the Client and relevant COMs
Perform other reasonable management requests to assist the business or client
Candidate Requirements:
Excellent client-facing and attention to detail skills
Good working knowledge of stores and inventory management
Proficiency in Microsoft packages
Knowledge of SAP
Full driving license
Forklift Truck License
Knowledge of Industrial Consumables/MRO market and engineering products
Basic general PC skills (Microsoft programs)
Experience in a commercial, distribution, industrial, or engineering environment
Please click apply! now and take the next step in your career with Pertemps! Contact Jodie Hodgson at Pertemps, Hagley Court, Birmingham