Job Summary
The Amazon Data Center Quality Control Program Manager (QCPM) is responsible for developing and executing a new, owner-led quality control program for the entire data centre life-cycle. This includes construction, final inspection/testing/commissioning, customer turnover, and warranty.
Main Responsibilities
* Lead the implementation of QAQC processes throughout data centre construction projects, from pre-design to turnover phases and beyond.
* Review design documents and provide feedback on constructability, maintainability, and quality assurance measures.
* Develop and maintain quality control plans, factory/field inspection checklists, and relevant documentation.
* Conduct onsite QAQC inspections for installation activities, ensuring compliance with AWS standards and specifications.
* Coordinate with third-party Quality Control Agents/Vendors (QCA) to ensure comprehensive QAQC.
* Facilitate regular QC meetings with stakeholders to review and address quality-related issues.
* Monitor and report on quality metrics and Key Performance Indicators (KPIs) throughout the project lifecycle.
* Identify, document, and track quality defects or non-conformances, ensuring timely resolution.
* Compile and deliver comprehensive quality control turnover packages for each project phase.
* Conduct final quality reviews and walkthroughs with key stakeholders prior to project handover.
* Facilitate knowledge transfer to end customers on QAQC processes and lessons learned.
* Contribute to continuous improvement initiatives by analysing quality data and proposing process enhancements.
* Collaborate with cross-functional teams including Construction Management, Commissioning, and Data Center Engineering Operations to ensure seamless project execution.
* Stay current with industry best practices and AWS-specific quality standards, incorporating them into quality control processes.
Requirements
* 7+ years experience in quality control, construction management, or related field, preferably in data centre or critical infrastructure projects.
* Strong understanding of construction processes, mechanical and electrical systems, and quality control methodologies.
* Knowledge of industry standards and best practices related to construction quality control.
* Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
Physical Requirements
The QCPM will be required to:
* Walk job sites in uneven terrain
* Work at heights and from ladders
* Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl
* Carry objects weighing up to 49 pounds for short distances
* Work shifts longer than eight hours in duration with potential for night and weekends
* Respond to off hour emergency calls
* Reach and stretch to position equipment and fixtures while maintaining balance
* Bend or twist the body into unusual positions while working
* Ability to manipulate small wires and objects easily
* Work in a noisy environment
* Work in environments that are colder or hotter than a normal office environment
Certifications
* Professional certifications such as Certified Quality Engineer (CQE) or Project Management Professional (PMP) or Professional Engineer (PE).
Additional Requirements
* Experience with data center infrastructure and critical systems or those with related complexity.
* Familiarity with AWS infrastructure and cloud computing concepts.
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