Operations Manager - OTE €72k
The Opportunity
The Operations Manager role is a pivotal and highly rewarding leadership position within our company. You’ll oversee our Dublin and Lisburn operations, covering the Republic of Ireland and Northern Ireland. You'll be leading a dynamic team of field-based service engineers, warehouse operatives, and administrative staff, inspiring them to deliver exceptional service, drive productivity, and contribute to revenue growth. This role offers the opportunity to shape success by maximising service delivery and ensuring top-tier safety standards while driving a culture of excellence.
Benefits for Operations Manager:
* Base Salary €60,000 plus 20% Bonus.
* €4,700 per annum Car Allowance.
* Monday to Friday – no weekends.
* 25 days holiday plus Bank Holidays.
* Contributory Pension scheme.
* Family Life assurance of 3 times life cover salary.
* Private healthcare scheme from day 1.
* Enhanced maternity and paternity pay.
* Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership.
* Discount and cashback at many retailers.
* Cycle to work scheme.
* Employee Assistance Program with 24/7 confidential helpline support for employees
* Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
* Employee recognition program.
* Employee referral scheme.
* We provide support and access to a range of internal and external courses to help and progress your career with
We are Safetykleen
Safetykleen is the number 1 provider of Parts Washing, Waste Collection and Environmental Advisory services to businesses. Our operations encompass 12 European countries in addition to Brazil and Turkey. We have 19 branches across UK and Ireland, employing circ. 600 passionate and committed people. We’re built on a strong business model, a winning culture and always putting customer at the heart of everything we do. We have big ambitions with a strong strategy to succeed, all whilst making the planet Safer and Kleener.
The role:
* Recruit, lead, develop and motivate your team of field-based Service and Sales Technicians, Warehouse and Customer Service / Administrators.
* Effective and regular communication, direction, coaching and training, feedback and monthly 121’s offering continuous guidance and support to achieve operational excellence.
* Comprehensively manage the retention and contract renewal of our existing customer base, ensuring customers are serviced on a regular basis, service levels met and exceed expectation, customer requirements are understood and met, and all business opportunities are explored.
* Maximise business efficiency through effective route, fleet and resource planning and allocation.
* Ensuring highest levels of Health and Safety management thorough risk assessments, investigations, and reporting.
* Managing operational costs and success through effective P&L management.
Key Success of an Operations Manager:
* Road Operator Transport Licence holder - Advantageous
* Leadership – lead teams on an inclusive journey with respect, courage, and action.
* Customer Focussed – actively seeks out the best solution for the customer and recognises that our success is driven by our customers’ success.
* Good Communicator & Active Listener – clear and concise communicator and expresses genuine interest in what others are communicating.
* Achievement / Goal Driven – sets ambitious standards and challenging goals and is determined to exceed them.
* Organised – stay focused on different tasks and uses time & energy effectively and efficiently to achieve the desired outcome.
* Resilience and Tenacity – able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and self-confident even under adversity.
* A valid Drivers Licence
Come and join us and be part of something exciting where you can reach your full potential, make a difference, change your lifestyle for the better and grow your career.
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