Warehouse & Logistics Planner Job Profile My client, a leading single-source supplier to customers operating in critically clean environments, is seeking a Customer Support & Logistics Planner to join their Dublin 15 office. Responsibilities: Manage stock levels across multiple warehouses, ensuring the correct inventory mix to support picking activities. Oversee customer orders and internal stock requests, allocating stock and releasing orders for picking. Coordinate with external partners and internal teams to schedule deliveries efficiently and cost-effectively. Develop strong business relationships with colleagues, customers, and suppliers. Support internal and external client-facing colleagues to deliver the highest level of customer service. Stay up to date with product knowledge, internal systems training, and customer-specific processes. Recognize, document, and escalate customer issues or trends using appropriate communication channels. Track and coordinate incoming and outgoing shipments to ensure stock is delivered to the correct locations. Manage lead times and communicate effectively with customers and internal stakeholders. Support inventory management and cycle counting activities. Process delivery dockets, GRNs, and other warehouse documents, ensuring they are scanned and saved in the ERP system. Coordinate production and special orders requiring kitting or assembly. Provide weekly and monthly reports, planning schedules, and other required documentation. Skills & Experience: Experience in a similar role and/or industry. Passion for delivering first-class customer service. Experience working with multinational organizations preferred. Ability to identify customer needs and ensure satisfaction with every enquiry. Strong time management, communication, organizational, and administrative skills. Ability to prioritize and multitask effectively. Flexible and proactive attitude. Problem-solving skills with the initiative to find solutions. Proficiency in Microsoft Office (Outlook, Word, Excel). Previous experience using an ERP system (e.g., SAP) would be beneficial. Skills: Warehouse Logistics Planner