Café Manager Role
Dunnes Stores, Ireland's leading retailer, is seeking a highly skilled Café Manager to join our team. As a Café Manager, you will be responsible for delivering exceptional customer care, meeting operational standards to maximise sales and profitability, while maintaining costs.
Key Responsibilities:
* Leading the standard of customer service and presentation in the unit while providing constant supervision in all areas.
* Developing and maintaining excellent communication skills with Senior Management in the store.
* Providing a fast, friendly, and efficient level of customer service.
* Preparing and assisting with food preparation, setting up and merchandising the counters and taking full responsibility for all products from the point of entry to the exit.
* Developing an efficient cleaning schedule to ensure the regular and systematic cleaning of the coffee machine and equipment in the restaurant while also adhering to hygiene and food safety standards.
* Monitoring and delivering the HACCP programme while ensuring that food safety, food presentation, hygiene, and quality standards are adhered to.
* Placing product orders with agreed suppliers on a daily/weekly basis and being responsible for the control of waste in the unit.
* Adhering to specifications, standards, and procedures while at work and ensuring that staff comply with company policy and procedures.
* Providing ongoing staff training by continuously motivating and developing the skills of the team.
* Planning and implementing an efficient work schedule for the restaurant in order to ensure job rotation and flexibility of all staff while maximising their productivity.
* Dealing with any problems as they arise and reporting them to Store Management.
* Undertaking any practical duties which may arise in an emergency to ensure the smooth running of the Kiosk.
Requirements:
* At least 1 year previous experience in a similar environment.
* Experience with and training on HACCP.
* Experience managing a similar sized restaurant/corporate catering unit.
* An advanced level of English combined with a professional and polite manner.
* Excellent communication and interpersonal skills with a strong desire to work with coffee.
* Flexibility to work 5 days over 7.
Benefits:
* Competitive pay and an employee discount from your first day.
* Opportunities for professional development and career growth.
* A dynamic and collaborative work environment focused on innovation and growth.
Dunnes Stores is an Equal Opportunities Employer.