Honeycomb is delighted to partner with a Fintech company to recruit for a Sales Support Coordinator.
The role is full-time and permanent, based in Belfast city centre.
About the Client
The client is a Fintech company that provides software to the Financial Services Sector.
They have a large, modern office located in Belfast city centre.
About the Role
As a Sales Support Coordinator, you will provide administrative and operational support to the sales team.
You will ensure efficient coordination of sales and marketing activities, accurate documentation, and seamless communication between clients, sales, and internal teams.
Key Responsibilities & Criteria
* Administrative Support:
o Prepare and manage sales documentation, including proposals, contracts, and tender responses.
o E nsure accurate record-keeping in CRM systems, tracking client interactions and sales pipeline activity.
o Schedule meetings, demos, and presentations for the sales team with prospective and existing clients.
* Coordination of Sales Activities:
o Collaborate with internal teams (e.g., marketing, product, and technical support) to ensure timely delivery of sales materials.
o Assist in organising events, webinars, and client workshops in the pensions sector.
o Monitor progress on procurement processes and maintain compliance with public sector tendering requirements (e.g., G-Cloud, LGPS procurement frameworks).
* Market Research and Reporting:
o Conduct research on prospective clients, market trends, and competitor offerings in the pensions software industry.
o Generate and distribute reports on sales performance, pipeline status, and key metrics to the sales leadership.
o Stay updated on pensions-related legislative changes (e.g., Mc Cloud Remedy, TCFD compliance) to support sales narratives.
* Client Interaction Support:
o Respond to initial client inquiries and direct them to the appropriate sales personnel.
o Assist in follow-ups with clients to ensure timely submission of documents or responses during sales cycles.
o Support the onboarding process for new clients by coordinating internal resources.
* Process Improvement:
o Identify and implement improvements in sales processes to enhance efficiency and accuracy.
o Develop and maintain templates for proposals, presentations, and other sales collateral.
Essential Criteria
* Experience in a sales support or administrative role, ideally within software, pensions, or public sector industries.
* Strong organisational skills with the ability to multitask and prioritise tasks in a fast-paced environment.
* Proficiency in CRM tools and Microsoft Office Suite (Word, Excel, PowerPoint).
* Excellent written and verbal communication skills.
* Keen attention to detail for handling contracts, proposals, and documentation.
* Bachelor's degree in business administration, marketing, or a related field (preferred but not essential).
About the Package
Salary: £30 - £35 K
Excellent Benefits package