Golf Retail Supervisor
A five-star career awaits at Carton House, a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.
We nurture a working environment built on fairness, inclusivity, and growth for all team members, delivering the highest standard of service that turns moments into memories for our guests.
The ideal candidate will join our team at Carton House as a Golf Retail Supervisor.
Key Responsibilities:
* Handle guest inquiries and lead requests for groups.
* Provide strategic support and leadership to your team to ensure delivery of Fairmont's service standards.
* Maintain full retail knowledge of products and prices charged.
* Oversee daily set up, opening and closing of the golf shop for a seamless guest experience.
* Develop a retail strategy to match customer needs.
* Provide exceptional service to members and customers, ensuring financial targets are met.
* Ensure professional handling of all golf reservation enquiries.
* Develop incentives to increase revenue and achieve golf shop targets.
* Assist with administration duties such as purchasing, receiving, and inventory management.
Requirements:
* Prior experience in a similar role.
* Strong organizational skills/project management skills with high attention to detail.
* Ability to operate in a fast-paced environment and work independently.
* Excellent presentation and influencing skills.
* Accuracy, attention to detail, and a proactive approach.
* Adaptable and enjoys variety in tasks.
* Strong team working skills and ability to manage and contribute to a team.
Why Join Our Team?
* Part of Accor's global hospitality network.
* Employee benefit card offering discounted rates in Accor Hotels worldwide.
* Refer a Friend bonus of €250.
* Learning and development opportunities.
* Employee Assistance Programme.
* Strong team focus and atmosphere.
* Meals and uniform provided.
* Free parking.
* Regular team-building and social events.
* Ongoing training and development seminars.