O'Reilly's Retail Group require an experienced Full-time Barista / Cafe Assistant to join their team in Midleton, Co. Cork.
MAIN PURPOSE OF POSITION:
To operate within the coffee department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.
Customer Care
* Serve customers in a friendly and efficient manner providing an exceptional standard of customer care.
* Assist customers with queries regarding fresh food products.
* Communicate with customers in an effective and welcoming manner.
* Deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate.
* Ensure products are served to customers in line with Food Hygiene Requirements.
* Maintain knowledge of current sales and promotions.
Operational
* Know coffee offerings and promotions in store.
* Provide exceptional standards of customer care.
* Ensure food hygiene practices are complied with and records maintained.
* Ensure the food area is presented to an excellent standard.
* Manage stock in line with company guidelines.
* Accurately compute sales prices, total purchases and receive & process appropriate payment from customers in line with cash register and/or cash handling policy.
* Ensure compliance with all Health & Safety requirements.
The ideal candidate will possess the following attributes:
* Barista experience is required.
* Knowledge of Food Hygiene is required.
* Excellent communication & interpersonal skills.
* Enjoys working in a fast-paced environment with the ability to multi-task.
* A highly motivated self-starter, who is proactive and flexible.
* Innovative.
* Strong numerical ability and attention to detail.
* Organized with the ability to work both as part of a team and on own initiative.
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