Job Description:
The company is seeking an Experienced Service Administrator/Coordinator to join their team in Tallaght, Dublin. This permanent role offers a salary of circa €35,000, plus generous monthly bonuses and annual reviews.
Key Responsibilities:
* Schedule service appointments efficiently to optimize workshop capacity
* Coordinate with technicians to relay customer concerns and ensure accurate diagnosis
* Maintain clear communication with customers about the status of their vehicles, updates, and estimated completion times
* Provide cost estimates and seek approval for repairs or additional work
* Prepare detailed repair orders and invoices for customers
* Maintain accurate records of service history and customer interactions
* Process payments and handle billing inquiries
Requirements:
* Previous experience in a Service Advisor or similar role in the automotive industry (preferred)
* Excellent communication, interpersonal, and problem-solving skills
* Strong organizational and multitasking abilities with attention to detail
* Proficiency with service management software and Microsoft Office Suite
About the Company:
A reputable organization based near Citywest Business Park in Tallaght, Dublin 24