Assistant Manager
Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for supporting the Store Manager in all aspects of their work, including customer service, sales, marketing, and store operations.
Key Responsibilities:
* CUSTOMER SERVICE: Provide an efficient and friendly service to customers, ensuring they are served as efficiently as possible by assisting the Manager to plan for busy periods and meeting customer arrival patterns.
* Sales & Marketing: Increase sales of all products, promoting customer loyalty and encouraging new business, merchandising products in an accurate and appealing way to capture the attention of customers and achieve increased sales.
* STAFFING & TRAINING: Assist the Store Manager in ensuring staff receive the full training required to do their duties, being fully conversant with all routine operational tasks performed by your Manager at the premises.
* ADMINISTRATION & ACCOUNTING: Assist with completing site paperwork and accounts accurately and promptly for submission to Wine Flair Head Office, identifying reasons for cash shortages with staff and taking necessary steps to prevent repetition.
Requirements:
* Availability: Attend meetings and management development/training programmes as required by senior management, perform key holding duties as and when required by Head Office and/or Alarm Company.
* Health & Safety: Understand and abide by Wine Flairs Health and Safety at Work policy, observe the highest standard of personal hygiene whilst on duty, and ensure that all areas of the premises are kept neat, tidy and spotlessly clean.
* Security: Ensure that Wine Flair property and equipment are safeguarded at all times, monitoring any suspicious circumstances or potential security risk, reporting to your Store Manager full details of any damage to property or persons, or loss of goods or stock.
About Us:
We are a leading wine retailer with a strong commitment to providing excellent customer service and promoting a positive working environment. If you are a motivated and experienced individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.