Job Title: Deputy General Manager
About the Role:
We are seeking an experienced Deputy General Manager to join our high-profile hospitality venue. As a hands-on leader, you will be responsible for managing operations, building relationships, and driving service excellence in a fast-paced environment.
Key Responsibilities:
* Lead a strong team to ensure smooth day-to-day operations and outstanding service
* Develop and implement strategic plans to enhance service delivery and customer satisfaction
* Identify opportunities for operational growth and improvement to drive efficiency
* Oversee budgeting, financial controls, and forecasting in collaboration with finance teams
* Maintain full compliance with health, safety, and legal requirements
Requirements:
* At least five years of food and beverage management experience in a high-volume hospitality environment
* A hands-on leader who thrives in a fast-paced setting and leads by example
* Strong financial acumen, with experience managing budgets and analysing financial performance
* Passion for exceptional customer service and guest experience
* Track record of leading high-performing teams and developing future leaders
* Experience delivering premium events and hospitality services
* Strategic thinker who can identify opportunities for innovation and growth
What We Offer:
* Competitive salary and benefits package
* Dynamic and fast-paced work environment
* Exceptional career growth and development opportunities
* Chance to be part of a high-profile hospitality and events operation