Account Manager – Travel/Education Sector
MLC Ireland provides English language stays and experiences for European students visiting Ireland. Our students are juniors, who stay with host families, and select from a variety of summer activity camps or academic year programmes.
Why MLC?
We are an established yet dynamic company that takes pride in offering our employees a progressive place to work. We have an excellent reputation within the industry and are a market leader.
Currently, we are looking for a motivated, ambitious individual for an Account Management role within the Academic division of the company. The role is office based, in Longford.
The Role
Client account management for European travel companies who book our high school programmes in Ireland for their students. This is achieved via;
* Regular communication with European clients to provide options for students wishing to spend an academic year in Ireland.
* Building relationships with these clients to grow their bookings.
* Managing a team of local coordinators to ensure they provide the best possible service to your clients through selecting the most appropriate school and host family for each student, based on their personal profile.
* Effective management of local coordinators to ensure visits are carried out and reports completed through-out the year.
* Ensuring timely collection and submission of year-end documentation from schools and on to European partners.
* Responsibility for supporting students and offering guidance and advice to host families during the programme.
* European travel on occasion for networking events and client visits
* Working closely with other internal departments.
The Person
* A professional with the ability to effectively build relationships. A large portion of the role involves communication with European partners, school principals, local coordinators, students and host families.
* Perhaps someone with a background in education.
* A motivated person who can effectively manage their own time and workload.
* Someone who can manage and motivate a team to ensure deadlines are met and high standards are maintained.
* A creative problem solver to find solutions to any host family or student issues which may arise.
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