Work with us at Sheen Falls Lodge, an AA 5 Red Star Hotel and part of Relais & Chateaux, where we pride ourselves on being a diverse team of professional, passionate and caring individuals.
We are seeking an experienced Spa Manager to lead our award-winning spa team and provide luxury services to our guests.
About Easanna Spa
Our spa is designed to provide a holistic approach to relaxation, with a focus on natural healing powers for the mind and body. Our facilities include a heated swimming pool, sauna, steam room, jacuzzi, relaxation room, and fitness suite.
Our therapists use signature treatments from Elemis, Ground Wellbeing and Seabody, which can be tailored to individual needs. We also offer specialised spa treatments for those living with and beyond cancer, created by Ground wellbeing.
Scope and Responsibilities
* Direct and lead the daily operations of the Spa, Health Club, and Gym.
* Develop and implement strategies to increase revenue and profitability.
* Budget and forecast for future annual performance of the Spa.
* Hire, train, and lead a team of spa professionals.
* Deliver excellent customer service and address any guest complaints or concerns.
* Oversee the daily maintenance and cleaning of all Spa and Gym equipment.
The Ideal Candidate
We are looking for a proven leader with experience in managing a passionate spa team in a similar 5* luxury hotel environment. The ideal candidate will have strong leadership and communication skills, as well as knowledge of health and safety regulations.
The successful candidate will have a passion for the spa industry, a commitment to providing excellent customer service, and working knowledge of finance, budgeting, marketing, as well as competitor and market analysis.