Job DescriptionAbout the Role:We are seeking a highly motivated and results-oriented Credit Controller to manage key customer accounts within a specified sales region.
You will be responsible for day-to-day credit and collection activities, ensuring timely payments, maintaining a healthy aged receivables profile, and achieving individual and team targets.
This role requires strong communication skills, attention to detail, and the ability to build strong relationships with customers and internal stakeholders.Key Responsibilities:Manage day-to-day credit and collection activities for assigned customer accounts.Achieve monthly collection targets while maintaining a clean aged receivables profile.Collaborate with Customer Service to resolve customer queries promptly and efficiently.Reconcile customer accounts to ensure accurate and up-to-date records.Manage order releases in accordance with company policy.Ensure customer adherence to agreed credit terms.Foster positive working relationships with internal departments within the SSC and outsourced BPO team.QualificationsEssential Skills & Experience:Minimum 18 months of experience in a credit control environment.Certificate/Diploma level education or equivalent.Excellent written and verbal communication skills in English and another European language (e.g.
French, German, Spanish, etc).Strong numeracy and analytical skills.Proven ability to solve problems effectively.Strong organizational and prioritization skills, with the ability to manage workloads based on business needs.Financial and commercial awareness.Ability to build and maintain strong relationships with internal and external stakeholders, particularly Customer Service.Desirable Skills & Experience:Experience working in a Shared Service Centre environment.Credit control experience within a multinational organization.Exposure to a culturally diverse working environment.Willingness to undertake occasional European travel.Personal Attributes:Strong team player with excellent interpersonal skills.Results-driven and target-focused.High level of personal integrity and reliability.Self-motivated with a commitment to continuous learning and development.Excellent listening skills.Additional InformationWe offer:Flexible working hoursAttractive salary packageWorkplace & work hours flexibilityStructured learning and development / Mentoring program International environment Events like International Women's Day, Earth Day, etc.A growing and welcoming team with a good spiritWho we are
- Our Story:Each of us, Every day
Eight Values.
One TeamBeing open to every voice, every day, brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be.
We understand diversity and equal opportunities as enrichment for our future-oriented work.
Across our diverse, global team, every voice makes us stronger.
When we listen to and learn from each other, there is no limit to what we can achieve together.
Each of us is unique, and we appreciate bringing together different personalities and talents.Avery Dennison is an equal-opportunity employer.
In the EMEA region, we have these Employee Resource Groups: EmpoWer - focusing on the engagement, mentoring, and promotion of womenMental Health - striving to provide a safe space for employees to discuss mental health issues in the workplaceUnite - supporting the LGBTQI+ and ally community in the EMEA regionTo find out more about all our employee resources groups globally as well as our Diversity, Equity & Inclusion approach, please go to our Diversity and Inclusion pages in the About Us section of our website: At Avery Dennison, we do what we love, and we love what we do - Just click here, and get to know us better: Life @ Avery Dennison )