Alliance Medical are recruiting an IT Operations Specialist to join our IT team. This role is remote but the successful candidate will be required to travel to our AMDI sites & our Head Office (located in Raheen, Co. Limerick) from time to time.
This role offers a Full-time, Permanent Contract. This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key.
The successful candidate will hold a key role in the maintenance of IT Systems, networks and infrastructure within Alliance Medical. Reporting to the IT Director, this role plays a crucial part in monitoring a wide array of Infrastructure and Security toolsets, as well as contributing to other areas of the IT environment.
Duties to Include:
* Support the IT team in the maintenance of hardware, software, and other systems.
* Install, configure, and troubleshoot hardware/software issues.
* Assist in hardware procurement.
* Assist with hardware & software asset management process.
* Work with the external IT helpdesk and fulfil support requests within agreed SLAs. Participate in the deployment of new desktops, servers, or applications.
* Participate in IT DR and BCP.
* Participate in the ongoing maintenance and development of the Information Security management System (ISMS).
* Work closely with the Information Security Manager and external SOC to monitor and investigate threats detected by our suite of Cyber Security tools.
* Document all processes in reference manuals for training and guidance in accordance with ISO27001:2022 standards.
* Assist with the deployment and development of new software platforms.
* Assist with the development of AMDIs Azure and cloud platforms including but not limited to MDM, Intune, O365.
* Assist in managing all outstanding patches and vulnerabilities within the Patch Management software to maintain a strong security posture.
* These duties and responsibilities are a reflection of the present reporting requirements and may be subject to review and amendment to meet the changing needs of the area.
Job Requirements:
* Minimum 3 years' experience in IT Support or Cyber Security related roles.
* Hands-on experience with Microsoft Azure and its toolsets (Intune, Conditional access policies, Entra ID).
* Hands-on experience with security technologies (SIEM, Firewalls, IDS/IPS) highly desirable.
* Familiarity with Cyber security standards & frameworks (ISO27001, NIST, OWASP).
* Experience with Patching and Vulnerability management tools advantageous.
* Strong business and professional acumen.
* Ability to work in a challenging environment with changing priorities.
* Flexibility and adaptability.
* Ability to work on own initiative.
* Strong communications skills.
* Proven organisational skills.
* Strong problem-solving abilities.
* Evidence of teamwork/ strong team player.
* Positive, helpful and cheerful attitude, & contribute to a positive working environment.
Why choose Alliance Medical?
* Family Friendly Working Arrangements
* 25 Annual Leave Days (plus 2 Company days)
* Health Insurance
* Paid Maternity Leave
* Wedding Day Leave
* Maternity Leave Coaching
* Fertility Leave
* Pregnancy Loss Leave
* Excellent Pension Scheme
* Educational Assistance
* Professional Development & Ongoing training
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