Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €4.1BN in annual revenue, operating over 600+ Motorway Service Plazas and forecourt sites internationally and employing over 16,000 people. Our products and services include large scale food and beverage operations, convenience stores, and roadside refueling.
Description
Role Introduction:
Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Commercial Food Manager who will be at the forefront of developing strategies that drive sales, enhance product offerings, and maintain strong relationships with both brand partners and customers. This role will form part of the Food team and reports to the Director of Operations and Food. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role.
Employee Benefits:
* Private healthcare
* Matched pension contribution of 2.5% from your commence date, and increase after successful probation pass
* Maternity and Paternity Leave
* Fertility Leave
* Employee Discounts
* Flexible working
* Fully subsidised lunch on site
* Sports and Social Club
Key Responsibilities:
As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas:
Commercial Strategy Development and Relationship Management:
* Developing and leading the branded and own brand food strategy in collaboration with various teams.
* Managing the relationships with franchise food brand partners and suppliers to secure optimal business terms.
* Building the commercialization infrastructure needed, product roadmap, and market adoption of Applegreen products and services.
* Ensuring high quality, innovative food offerings that align with the overall strategic goals of the company.
* Identifying under-performing sites with guidance from Operations and offering appropriate support to maximise sales and overall operational profitability.
* Developing a framework to assess, engage, and introduce new brand partners.
* Using data insights to support operations to enhance customer experience on site.
Product Development and NPD Leadership:
* Leading the New Product Development (NPD) process for the company’s own brand and contributing to NPD for franchise brands.
* Collaborating with suppliers to introduce new products while ensuring alignment with market trends.
* Working with marketing and operations teams to enhance product offerings and customer experience.
Sales Performance and Financial Optimization:
* Driving food sales and optimizing margins across various food offers.
* Reporting on sales performance, identifying gaps and opportunities for growth.
* Using market analysis and data insights to enhance the overall customer experience.
The Candidate should have the following:
Qualifications, experience & skills:
* 3-5 years’ experience in a similar role.
* A passion for food and innovation, along with a customer-centric focus.
* Previous experience working with a food company or similar hospitality industry.
* Excellent verbal, written, communication and presentation skills.
* High proficiency in all Microsoft Office software (Excel, PPT).
* Experience in a high-volume retail environment preferred but not essential.
* Ability to manage multiple relationships, duties, and priorities.
* SAP experience preferred.
Additional key skills & attributes:
Leadership Skills:
* Ability to manage and motivate a team effectively.
* Strong communication skills to train and guide staff.
Operational Skills:
* Excellent organizational and multitasking abilities.
* Proficiency in budgeting, forecasting, and financial management.
Customer Service Orientation:
* Strong focus on customer satisfaction and quality service.
* Ability to develop strategies to enhance the customer experience.
Analytical Skills:
* Ability to analyze sales data, customer preferences, and market trends.
* Proficiency in using software for inventory management and sales forecasting.
Problem-Solving Skills:
* Capacity to identify issues and implement effective solutions quickly.
Knowledge of Food Safety Standards:
* In-depth understanding of health and safety regulations pertaining to food handling and storage.
Ability to work in a fast-paced environment and adjust to changing priorities or challenges. A dynamic individual who adapts well to change and can thrive in a rapidly growing organization that continues to evolve. Proven track record of delivering to tight deadlines. Willing to travel ad hoc if required.
Illustrative Application & Screening Process (subject to change):
Application Process:
* Please submit an up to date tailored CV (max 2 pages) and cover letter
Interview & Selection Process:
* Two interview rounds will be required for this role.
Applegreen Stores is an Equal Opportunity Employer.
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