Apprentice Service Advisor Role
We are currently recruiting for a bright and ambitious apprentice/trainee Service Advisor to work in our state-of-the-art BMW dealership.
Joe Duffy Group is Ireland's leading motor retailer, representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.
About Us
In 2023, Joe Duffy Group was announced as Ireland's 9th Best Employer in the Sunday Independent.
Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer.
Candidate Requirements
* Exceptional customer facing skills to create customer confidence by ensuring customer awareness of all products & services available.
* Professional, highest standards of courtesy & efficiency, enthusiastic
* Computer literate - to be able to record / amend customer details accurately.
* Ability to work under pressure and remain calm - to handle upset / demanding customers effectively
* Accuracy in detailing customer requirements on job cards / invoice
* To follow up and provide feedback to customers on the status of their vehicle.
* To ensure that all work requested has been carried out & charged for.
* Excellent personal presentation and always reflects the company's corporate image.
Training and Development
This is a fantastic career opportunity to train as a Service Advisor with Ireland's largest motor retail group.
Successful candidates will complete a minimum of six months structured and comprehensive training.
The emphasis is on learning and developing your skills, being mentored, observing experienced service advisors, classroom and brand training.
What We Offer
* A competitive salary
* Employee Assistance Programme
* Industry Leading Training and Progression Plans
* Life Cover
* Social Club
* Bike to Work Scheme
* 20 days annual leave
* PRSA
Note: A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. Third Party Or Agency Assistance is Not Required.