Pierse Motors was founded over forty years ago and due to continued growth has now a vacancy for a Junior/Trainee Service Advisor.
The Junior/Trainee Service Advisor will receive onsite & offsite VWGI training in all areas of Aftersales with the aim of qualifying as a Service Advisor.
The duties of a Service Advisor will include:
* Assist in the administration of the service department
* Making customer appointments on Autoview & booking in cars
* Issuing invoices and collecting payments from customers
* Dealing with customer queries both by email, telephone & in person
* Printing job cards
* Test driving customer cars
* Inspecting customer cars that have been cleaned before being returned to customers
* Transferring insurance substitutions
Skills & Education Required
To become a Service Advisor you will need to:
* Have a full clean driver’s licence for insurance reasons
* Excellent communication and interpersonal skills
* A strong work ethic
* A strong technical background
* A disciplined approach to following VWGI processes
* Experience in aftersales, demonstrating a high level of customer service
* Possess a strong desire to excel in a career selling
* The ideal candidate will be reliable, thorough, and have a passion for cars
Rewards
Pay will be in accordance with industry standards and will be dependent on experience.
Skills:
Communication, team player, organised, customer service
Benefits:
Company Pension, Bonus, Annual Bonus / 13th Cheque, Employee Assistance Programme
Please email CV & Cover letter to admin@piersemotors.ie & kris.fenton@piersemotors.ie by C.O.B September 30th 2024
Ref: Trainee / Junior Service Advisor
Working Hours:
Location: Tipperary Town, Co. Tipperary
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