CIS Admin Support
Join Our Team at Clúid Housing: Where Your Work Makes a Difference
Why Choose Clúid Housing:
At Clúid Housing, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy:
1. A Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.
2. Good Remuneration: Receive a salary that aligns to your skills and impact.
3. Flexible Working Arrangements: We support work-life balance with flexible working options.
4. Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
5. Strong Employee Benefits: Enjoy 22 days of holiday (+closed for 3 additional days over Christmas), + Good Friday and 1 annual Me day as well as access to an Employee Assistance Programme, and more, ensuring you feel valued and supported.
6. An Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Silver Award from Investors for Diversity with a number of active employee resource groups.
About Us:
Clúid Housing is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. We're looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.
Role Overview:
1. Position: CIS Admin Support
2. Reporting to: Rent Assessment Team Leader
3. Location: 159-161 Sheriff Street Upper, Dublin 1
4. Contract: Fixed Term to 29th September
5. Salary: €28,090 - €38,623
CIS Admin Support:
Working within the Rent Assessment Team, the CIS Admin Support will provide critical support to the Rent Advisors in the preparation of documentation for our annual rent review. This role reports to the Rents Assessment Team Leader within the wider Income and Resolution team.
Main Duties:
1. Process CIS returns by email and post
2. Ensure records within the Housing Management System (HMS) are kept up to date
3. Monitor the rent review email inbox on a daily basis
4. Respond and/or escalate rent assessment enquiries in line with agreed timeframes
5. Answer queries from the Housing Advice Centre in a timely and efficient manner
6. Support the Rent Assessment Team Leader in the overall administration of the CIS process
7. Undertake any other duties as required that are consistent with your role.
Who we are looking for:
Person specification:
1. A strong eye for detail
2. Fluent English speaker with excellent oral and written communication skills
3. Willingness to learn
4. Excellent organisational and time management skills
5. Good knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) & CRM systems
6. Problem solving skills
Experience / qualifications:
1. Leaving Certificate
2. Previous experience in administrative and/or customer service roles
Join Us:
At Clúid Housing, you're more than just an employee; you're part of a mission to create lasting social change. If you're ready to contribute to our vision of thriving communities, apply today
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