Job Summary
We are seeking a skilled Service Engineer to perform repair, installation and service on various equipment used within Medical Devices Manufacturing Industry. The successful applicant will provide high level technical support to external customers while working under minimal supervision.
The focus will be to provide on-site calibration and servicing of various equipment as well as diagnosing and repairing machines both in our facility and in the field. The position will also require the ability to train users of the equipment supplied by Linx Advanced Solutions on basic functionality of the systems, as well as the ability to provide support from a remote location.
You will be responsible for ensuring the functionality and reliability of machines.
Key Responsibilities:
* Provide on-site calibration, installation, and validation of various equipment
* Perform hands-on troubleshooting, service, and repairs
* Provide high-level technical support to external customers at their location and from the office
* Provide on-site training to customers
* Create and maintain service information in the company database
* Timely and professionally handle field service calls and issues arising from the field service visits
* Timely complete and submit all required paperwork
* Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
* Miscellaneous other duties commensurate with the capabilities of a Service Engineer
Requirements:
* Bachelor's degree or equivalent technical qualifications in mechanical engineering
* Experience in service and maintenance of Medical Device manufacturing equipment
* Excellent technical and troubleshooting skills
* Strong, professional customer service attitude and communication skills
* Problem-solving ability and able to use initiative
* Good record-keeping/documentation skills and working knowledge of MS Office and Excel
* Flexible and positive attitude
* Enjoy working as part of a close team
About Us:
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.