Team Leader - Mid Ulster Domiciliary Care Services *Waiting List* **£2,000 Sign on bonus (T&C's apply)
Job Title: Team Leader
Department: Support & Care - Domiciliary Care
Salary Scale: £37,000 per annum (rising to £42,100 with service)
Responsible To: Manager
Contract Type: Permanent
Location: Cookstown/Dungannon/Magherafelt/Draperstown
Hours of Work: Full Time
(Covering a 24 hour, 7 days per week Rotational Shift Roster)
About Trinity
You are joining Trinity Support & Care Services, an innovative organisation providing quality assured, safe, and person-centred residential care and outreach support services to children and adults with intellectual disabilities.
Key purpose of the job:
The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical and emotional needs of service users, with an Intellectual Disability, Autism Spectrum Disorder or associated Mental Health needs.
Main responsibilities
As Team Leader you will be responsible for leading and managing a staff team, co-ordinating shift activity and delegating tasks accordingly to ensure that service users receive the appropriate support and care.
Service User
* Assist in the implementation of clinical/Social Care policies and guidelines which support person-centred services in line with National Quality Standards and all legal frameworks.
* Assist in the management of service user care to ensure the highest professional standards using an evidence-based approach.
* Coordinate and prioritise appointments in liaison with multi-disciplinary teams.
* Participate in quality improvement initiatives to improve service user satisfaction.
* Deal with complaints in a professional manner as per policy.
* Work under the direction of the Assistant/Manager to ensure that the highest possible standards of care are maintained.
* Actively promote the participation of persons with a disability in the planning of the centre/home.
* Report any incident of concern involving either staff member or resident, in accordance with the organisation's incident reporting policy.
* Work in partnership with multi-disciplinary teams, families and other key people to support each service user to work towards and achieve their personal goals.
* Act as key worker for named service users where appropriate.
* Provide individualised support, ensuring service user’s right to dignity and respect.
* Promote the social interaction of persons with a disability, with the wider community.
Staff Management
* Provide support/supervision to front-line staff.
* Ensure staff members are informed on all matters affecting the day-to-day running of the services.
* Participate in matters concerning discipline, grievances, and complaints when required.
* Participate in the recruitment of team members where appropriate.
Health and Safety
* Ensure compliance with Health, Safety and Welfare legislation.
* Perform duties in accordance with the organisation’s policies and procedures.
* Record accidents and incidents involving service users/visitors/staff in line with policy.
* Ensure all staff members are aware of their responsibilities in the event of an emergency.
Record and Financial Management
* Maintain accurate and comprehensive records as required.
* Support service users to manage their personal finances, documenting all transactions.
* Ensure files are up to date and stored securely, ensuring service user confidentiality.
Training and ongoing development
* Stay informed about current developments in disability services and maintain a commitment to ongoing professional development.
* Attend and participate in continuous professional development.
* Educate and support assigned staff members, including the induction of new staff.
Qualifications & Experience
A third level qualification in health & social care (e.g., Social Work, Social Care, Social Policy, Psychology).
Minimum of two years’ experience in similar settings/residential services with people with intellectual disabilities or associated mental health needs.
Previous experience of managing a team in a residential setting for people with disabilities is essential.
IT Skills
Competent in Microsoft Office, including Word, Excel, and Outlook.
Other
Essential: full current ROI driving licence and access to a car or means of transport to carry out duties.
BEHAVIOURAL COMPETENCIES
The following behavioural competencies are essential for this role:
* Meeting Service User Needs
* Problem Solving & Decision Making
* Respect for Diversity and Equality
* Achieving Results
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