Thornshaw Scientific in partnership with B Braun, a global healthcare company, have an exciting new opportunity for a Field Service Engineer to join the team. You will report directly to the Healthcare Technology Manager for AIS.
B. Braun is one of the world’s leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies.
Your Role!
As a Field Service Engineer, you will join a team of 4 experienced engineers providing technical support to Automated Infusion Systems (AIS). A structured training programme will be put in place for the successful candidate incorporating certified manufacturer training courses in conjunction with hands-on experience working alongside senior engineers on customer sites and B. Braun’s central Workshop. You will be challenged in this role to develop and establish expertise in the B. Braun infusion equipment and technology. This is a unique opportunity to work within a dynamic, collaborative, and professional engineering team with exposure to cooperate on projects with our international colleagues.
Key Responsibilities:
* Engage in the technical repair, both preventative and corrective, of infusion devices, accessories, and software at customer sites or other locations.
* Lead or assist with on-site installation and commissioning requirements for infusion equipment.
* Lead and assist in field and workshop projects for updates and upgrades of infusion devices and related software applications.
* Undertake technical and user support training (both locally and in Germany) for B. Braun products and any other relevant equipment.
* Develop and maintain a level of technical competency to work independently and confidently.
* Embrace emerging technologies in the dynamic environment of modern medical devices.
* Be commercially aware and market-oriented, required to travel to our customers throughout the 32 counties of Ireland.
* Flexibility to carry out repairs and technical checks in our Dublin-based workshop as required.
* Work as part of a team in the achievement of team/organizational objectives for both technical service and sales teams.
* Engage and understand the policies and procedures associated with the business.
* Participate in activities that will benefit the team and the customer.
Key Skills:
* Attention to detail.
* Team contribution and cooperation.
* Problem-solving ability with a structured process.
* Ability to build rapport and relate well to customers and team members.
* Open and receptive communication skills.
* Ability to manage multiple tasks and maintain healthy relationships.
Basic Requirements:
* Qualified in electronic/electrical/mechanical/biomedical engineering or similar technical discipline.
* Strong IT and communication skills essential.
* Previous experience in infusion device technical services (maintenance & repair) and IT hardware is desirable.
* Comfortable working in a clinical setting and interacting with allied health professionals (e.g., nurses, doctors, biomed engineers).
* Familiar with relevant EU directives for medical devices, e.g., MDR, EN 60601, ISO quality standards.
* Full clean driving license.
* Requirement to travel regularly throughout Ireland, and further as the need arises.
For full details and job spec, email your CV to tdunne@thornshaw.com or call Tina at +353 1 2784701 / 087 6811990. Thornshaw Scientific is a leading life sciences recruitment specialist. www.thornshaw.com
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