We currently have an excellent opportunity for a Receptionist to join our talented team.
We require candidates to have two years’ experience working in a Hotel Reception; a working knowledge of the Reservation system Hotsoft would be an advantage.
The ideal candidate must have fluent English, excellent communication skills, be motivated, enthusiastic, and have a friendly and outgoing personality.
Main duties include:
* Assisting the Front Office Supervisor and the team with the smooth running of the reception.
* Working as part of a team but also being able to work on their own initiative.
* Following the day-to-day procedures of guest check-in and check-out.
* Dealing with and resolving guest queries.
* Excellent organisational skills.
* The ability to handle cash efficiently.
* Balancing and handling of cash.
* Providing high-level customer service both face-to-face and over the phone.
* Up-selling the hotel's facilities.
If you are interested in joining our team and have the relevant experience for the role, we want to hear from you.
Only those who meet our criteria will be contacted for an interview.
Job Type: Part-time
Benefits:
* Employee discount
* Food allowance
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Language:
* English (preferred)
Work Location: In person
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