Join Our Team at Clúid Housing: Where Your Work Makes a Difference
Why Choose Clúid Housing:
At Clúid Housing, we believe that success is achieved through our dedicated and passionate team.
Working with us, you'll enjoy:
Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.
Flexible Working Arrangements: We support work-life balance with flexible working options.
Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
Employee Benefits: Enjoy 25 days of holiday +3 additional days over Christmas and Good Friday, VHI, 10% Pension, Paid Maternity Leave, Paid Paternity Leave, Employee Assistance Programme, etc.
Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Silver Award from Investors for Diversity.
About Us:
Clúid Housing is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. We're looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.
Role Overview:
Position: Property Services Administration Officer
Reporting to: Property Services Administrative Team Leader
Location: Dublin
Contract: 12 Month FTC
Salary: €32,584 – €44,803 per annum
The Operations Department:
The Operations Department is dedicated to delivering essential services to our residents, including allocations, rent calculation and collection, and tenancy management. Additionally, we provide estate services and support community development activities to promote well-kept, friendly neighbourhoods.
Property Services Administration Officer
Your role will be to assist the Administrative Team Leader and provide administrative support nationally across all stock and locations. You will carry out a range of administrative roles that will add real value to the service and support the team to deliver on its key objectives. You will be working with a range of colleagues across the business, and you will have considerable interaction with our residents and contractors alike.
Through excellent organisation and work prioritisation there are real opportunities to get great job satisfaction from making a visible difference to colleagues and residents alike.
Day-to-Day Responsibilities:
General Office Administration
Data entry, data management, and reporting from stock and repairs records.
Liaise with residents, internal teams, and contractors.
Assist with surveys, snag reports, stock ordering, and minute-taking.
Follow up with stakeholders for required information.
Manage invoices and credit card reconciliation.
Oversee national fleet operations, liaising with fleet management and staff.
Collaborative Working
Work across teams to enhance operational efficiency and community outcomes.
Servicing & Compliance
Support delivery of servicing programmes for residents’ homes.
Update and maintain servicing and repair records.
Conduct quality checks on documentation for compliance.
Assist in maintaining records and preparing compliance reports.
Liaise with the Residential Tenancies Board (RTB) for non-access cases.
Complaints & Resident Engagement
Prioritise resident feedback to improve services.
Work with management to resolve complaints in line with Clúid’s policy.
Support remedial actions and continuous improvement initiatives.
Corporate Responsibilities
Align activities with Clúid’s values and mission.
Adhere to company policies and procedures.
Maintain discretion and confidentiality.
Promote health, safety, and wellbeing in all tasks.
Essential Skills and qualifications:
3+ Years’ Experience in a similar role
Minimum Leaving Certificate
Knowledge of Fleet Management
GDPR
Excellent knowledge of Microsoft suite or similar.
Experience in managing computer filing systems
Dealing with customers both internal and external or demonstrable customer focused skills
Data Entry, Management & Manipulation
Experience in repairs, construction customer facing services
Join Us
At Clúid Housing, you're more than just an employee; you are part of a mission to create lasting social change. If you're ready to contribute to our vision of thriving communities, apply today and let's make a difference together.