Sales Advisor - Foods
Working in Grafton Street, you will provide exceptional customer service and sell products to customers in store and through digital channels.
Purpose
Your key responsibility is to deliver a high-quality customer experience.
Key Accountabilities
* Customer
o Create an exceptional customer experience by serving our customers and role modelling the service behaviors.
o Always put the customer first and prioritize customer needs before tasks.
o Delveir an inspiring shopping environment for our customers through excellent product presentation and availability.
o Involvement in store and local community initiatives.
* Selling
o Sell confidently to customers using knowledge of products and services.
o Ask questions to understand customer needs and offer personalized recommendations and suggestions.
o Take part in store events to achieve selling targets.
o Create selling opportunities at all service points.
* Store
o Understand the store business priorities and improve store performance.
o Follow safe and legal working practices.
o Make every penny count by working productively and minimizing losses throughout the store.
o Deliver key activities and operational processes within your areas of responsibility.
* Team
o Adapt and work flexibly across the store to meet customer and business needs.
o Own your personal development and look for opportunities to grow your knowledge.
o Share knowledge and experience with colleagues to promote team performance.
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