Senior Client Service Advisor
We are seeking a Senior Client Service Advisor to join our busy Shannon team. As an experienced and enthusiastic professional, you will be responsible for client servicing of a range of National and Consumer accounts.
Main Responsibilities:
* Managing a portfolio of varied businesses within a busy and pro-active broking environment
* Handling clients' renewals from start to finish, assisting with mid-term alterations, dealing with general day to day client and carrier queries and administrative duties pertaining to same
* Providing support to our designated claims team in the handling of insurance claims
* Providing assistance as required to colleagues across a range of general lines products
* Reviewing policy wording
* Building strong relationships with clients, underwriters and colleagues through the delivery of a market leading service
* Siecuring and retaining clients by providing an excellent service
* Assisting the Shannon team and other Aon colleagues to continually deliver an excellent service
* Participation in campaigns and sales initiatives to target new clients
* Expanding and sharing knowledge and capabilities
* Maintaining the utmost standards of compliance and adherence to broking best-practice
About the Opportunity:
This is a unique opportunity to work for one of the biggest insurance broker services globally, facing and dealing with high level skills of clients in a wide range of different industries.
Requirements:
* Few years of relevant commercial broking experience
* CIP qualified (minimum)
* Ability to communicate effectively with clients, insurers and colleagues
* Excellent organizational and administrative skills with ability to work to strict deadlines
* Teamwork and initiative
* Strong knowledge across a range of General insurance products
About Us:
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
We offer a variety of working style solutions and recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.
We value an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.